Terms & Conditions

Terms & Conditions
Welcome to Kalpavedas ("Company", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. Eligibility
By using this website, you represent that:
• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• The information you provide is accurate and complete.
• You are legally capable of entering into binding agreements under applicable law.

2. Products
We manufacture and sell herbal, Ayurvedic-inspired skincare, haircare, and personal care products.
We make every effort to accurately describe our products, ingredients, packaging, colors, sizes, and specifications. However:
• Product images are for illustrative purposes only.
• Packaging may change without prior notice.
• Natural ingredients may vary slightly in color, texture, fragrance, or consistency between batches.
• Such natural variations do not indicate a defect.

3. Product Information Disclaimer
The information provided on this website is intended for general informational and educational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by the relevant regulatory authority.
Results may vary depending on factors including:
• Skin type
• Hair type
• Age
• Lifestyle
• Diet
• Existing health conditions
• Consistency of product usage
Customers should perform a patch test before using any product.
If irritation or an adverse reaction occurs, discontinue use and consult a qualified healthcare professional.

4. Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
We reserve the right to:
• Modify prices without prior notice
• Correct pricing errors
• Update product pricing
• Withdraw promotional pricing
• Cancel orders affected by pricing mistakes
Applicable taxes and shipping charges may be added during checkout unless otherwise stated.

5. Orders
Placing an order does not guarantee acceptance.
We reserve the right to:
• Accept or reject any order
• Cancel orders suspected of fraud or misuse
• Limit purchase quantities
• Refuse service where required for legal or operational reasons
If your order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund Policy.

6. Account Responsibility
If you create an account, you are responsible for:
• Maintaining the confidentiality of your login credentials.
• Restricting access to your account.
• All activities conducted under your account.
Please notify us immediately if you suspect unauthorized use of your account.

7. Payments
Payments may be made using supported payment methods offered during checkout, including UPI, debit cards, credit cards, net banking, digital wallets, or other available options.
Payments are processed through secure third-party payment providers.
We do not store sensitive payment credentials such as card numbers, CVV, or UPI PINs.

8. Shipping & Delivery
Shipping and delivery are governed by our separate Shipping Policy.
Estimated delivery dates are provided for convenience and are not guaranteed. Delivery timelines may be affected by factors beyond our reasonable control.


9. Returns & Refunds
Returns, exchanges, cancellations, and refunds are governed by our Returns & Refund Policy.
Please review that policy before placing an order.

10. Promotional Offers
From time to time, we may offer:
• Promotional discounts
• Coupon codes
• Festival offers
• Free gifts
• Loyalty rewards
• Referral programs
Unless otherwise stated:
• Offers cannot be combined.
• Offers have limited validity.
• Offers may be withdrawn or modified without prior notice.
• Free gifts are subject to availability.

11. Intellectual Property
Unless otherwise stated, all content on this website is owned by or licensed to Kalpavedas, including:
• Logos
• Brand names
• Product names
• Images
• Videos
• Product descriptions
• Graphics
• Icons
• Website design
• Text
• Blogs
• Source code (where applicable)
No content may be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission.

12. User Conduct
You agree not to:
• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload viruses or malicious code.
• Interfere with website functionality.
• Impersonate another individual or entity.
• Submit false or misleading information.
• Infringe the rights of others.
• Use automated tools to scrape or harvest website content without authorization.

13. User-Generated Content
If you submit reviews, comments, testimonials, photographs, or other content:
• You confirm that you own or have the necessary rights to the content.
• You grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish the content for marketing and business purposes.
• We reserve the right to remove content that is unlawful, misleading, offensive, defamatory, or otherwise inappropriate.

14. Limitation of Liability
To the maximum extent permitted by applicable law, Kalpavedas shall not be liable for:
• Indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, business opportunities, or data.
• Delays caused by third-party service providers.
• Interruptions in website availability.
• Allergic reactions resulting from failure to follow product instructions or perform a recommended patch test.
Nothing in these Terms limits liability where such limitation is prohibited by law.

15. Warranties
Our products are manufactured with reasonable care and quality standards. Except as required by applicable law, the website and products are provided on an "as is" and "as available" basis, without warranties of uninterrupted availability or fitness for a particular purpose.

16. Third-Party Services
Our website may integrate or link to third-party services such as:
• Payment gateways
• Courier partners
• Social media platforms
• Analytics providers
• Marketing tools
We are not responsible for the content, privacy practices, or availability of third-party websites or services.

17. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Force Majeure
We shall not be responsible for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, labor disputes, internet outages, transportation disruptions, or other unforeseen events.

19. Suspension or Termination
We reserve the right to suspend or terminate access to the website, without prior notice, if we reasonably believe that a user has violated these Terms, applicable laws, or engaged in fraudulent or abusive conduct.

20. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.

21. Jurisdiction
Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Ahmedabad, Gujarat, India, unless otherwise required by applicable law.

22. Changes to These Terms
We may revise these Terms from time to time.
Updated versions will be published on this page along with the revised "Last Updated" date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

23. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Business Name: Kalpavedas
Email: kalpavedas@gmail.com
Phone: +91 8238251948
Address: Sun Sky Park, Bopal, Ahmedabad, Gujarat, India

Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refund Policy, constitute the entire agreement between you and Kalpavedas regarding your use of the website and purchase of our products, and supersede any prior understandings relating to the same subject matter.