Privacy Policy
Effective Date: [15/06/2026]

Welcome to Kalpavedas.com ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, purchase our products, or interact with our services.
By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. About Us
kalpvedas is engaged in the manufacture and sale of herbal, Ayurvedic-inspired skin care, hair care, and personal care products through our website and other sales channels.
For any privacy-related questions, you may contact us:
Business Name: Kalpavedas
Email: kalpavedas@gmail.com
Phone: +91 8238251948
Address: Bopal, Ahmedabad, Gujarat, India

2. Information We Collect
Depending on how you use our website, we may collect the following categories of information.
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• State
• City
• Postal Code
• Company Name (if applicable)
• GST Number (if applicable)

Order Information
When you purchase products, we may collect:
• Order Number
• Purchased Products
• Quantity
• Order Value
• Payment Status
• Delivery Status
• Invoice Details

Payment Information
We do not store your debit card, credit card, UPI PIN, CVV, internet banking credentials, or other sensitive payment information.
Payments are processed securely through trusted third-party payment gateways.

Technical Information
While using our website, we may automatically collect:
• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Website
• Referring Website
• Search Keywords
• Clickstream Data

Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
• Remember your preferences
• Keep you logged in
• Improve website performance
• Understand visitor behavior
• Personalize your shopping experience
• Measure marketing performance
You can disable cookies through your browser settings. However, certain website features may not function properly.

3. How We Use Your Information
We use your information to:
• Process orders
• Deliver products
• Verify customer identity
• Provide customer support
• Respond to inquiries
• Send order confirmations
• Share shipping updates
• Improve our products
• Improve website functionality
• Detect fraud
• Prevent misuse
• Comply with legal obligations
• Personalize your shopping experience
• Send promotional offers (where permitted)

4. Marketing Communications
With your consent or where permitted by applicable law, we may send:
• Promotional emails
• Product launch announcements
• Festival offers
• Educational content
• Beauty and wellness tips
• Discount notifications
You may unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.

5. Product Reviews
If you submit a review, testimonial, rating, or photograph, you grant us permission to display that content on our website, social media platforms, marketing materials, and advertisements unless otherwise requested.
We reserve the right to moderate or remove content that is misleading, offensive, unlawful, or inappropriate.

6. Information Shared with Third Parties
We do not sell or rent your personal information.
We may share limited information only with trusted service providers when necessary for business operations, including:
• Payment gateway providers
• Shipping and courier partners
• Technology service providers
• Cloud hosting providers
• Email service providers
• SMS service providers
• Analytics providers
• Customer support platforms
• Legal or regulatory authorities when required by law
These partners are expected to protect your information and use it only for the services they provide.

7. Shipping Partners
To deliver your orders, we may share necessary information such as:
• Name
• Mobile Number
• Shipping Address
• Order Details
This information is shared solely for order fulfillment and delivery.

8. Payment Security
All online payments are processed through secure payment gateways.
We do not collect or retain sensitive card credentials on our own servers.
Please review the privacy policies of the respective payment gateway providers for more information.

9. Data Security
We implement reasonable technical and organizational measures designed to safeguard your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention
We retain personal information only for as long as reasonably necessary to:
• Fulfill orders
• Provide customer support
• Maintain business records
• Resolve disputes
• Meet legal and regulatory requirements
• Prevent fraud
When information is no longer required, it is securely deleted or anonymized where appropriate.

11. Your Rights
Subject to applicable law, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Update your information
• Request deletion of eligible information
• Withdraw marketing consent
• Object to certain processing activities
• Request information regarding how your data is used
To exercise these rights, please contact us using the details provided in this policy.

12. Children's Privacy
Our website and products are intended for individuals who are legally capable of entering into contracts under applicable law.
We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so appropriate action can be taken.

13. Third-Party Links
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, security, or content of those websites. We encourage users to review their privacy policies before sharing personal information.

14. Analytics
We may use website analytics tools to understand:
• Visitor behavior
• Website traffic
• Popular products
• Marketing performance
• Website performance
These tools generally collect aggregated or pseudonymized information to help improve our services.

15. Fraud Prevention
To protect customers and our business, we may use information to:
• Detect suspicious activity
• Prevent unauthorized transactions
• Verify orders
• Reduce fraudulent purchases
• Comply with legal obligations

16. Compliance with Applicable Laws
We strive to comply with applicable Indian privacy and data protection requirements, including the Digital Personal Data Protection Act, 2023 (where applicable), along with other relevant laws and regulations.

17. International Visitors
If you access our website from outside India, your information may be transferred to and processed in India or other locations where our service providers operate, subject to applicable legal safeguards.

18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
The revised version will become effective once published on this website. We encourage users to review this page periodically.

19. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us.
Business Name: Kalpavedas
Email: kalpavedas@gmail.com
Phone: +91 8238251948
Address: Sun Sky Park, Bopal, Ahmedabad, Gujarat, India

Disclaimer
Our herbal and personal care products are intended for cosmetic and personal care purposes only. Product information provided on this website is for general informational purposes and should not be interpreted as medical advice, diagnosis, treatment, or prevention of any disease. Individual results may vary depending on skin type, hair type, lifestyle, and other factors. Customers are encouraged to perform a patch test before first use and consult a qualified healthcare professional if they have allergies, medical conditions, or specific concerns.